Return Items You Ordered by tecknet.co.uk
Step 1: The Customer Receives an Order and Requests a Return
After you log into “My Account”, please click “RMA” to enter the RMA returns procedure.
Please click “Request New RMA” to initiate a new RMA return item.
Please select the “Order” you would like to return, the product and quantity to return and the desired resolution (exchange, refund, or store credit). Please also specify the condition of the item being returned and the reasons for return
After completing your information, please click “Submit Request”
An RMA authorization e-mail will be sent to you when the RMA Rerun has been Approved – usually within 24 hours
Once an RMA has been authorized, you will be able to create a shipping label by clicking “Print Label”.
Please input the return information ie. “Contact Information” and “Return Address”, and finally click“Print Label”.
The RMA process is now been complete. Please click “Confirm Shipping” after dispatching your parcel.
Tecknet Online LTD, 5 Nelson Street, Liverpool, L1 5DW, United Kingdom